Page 35 - ADOC SUSTAINABILITY REPORT 2024

ADOC SUSTAINABILITY REPORT 2024

ADOC’s Key Code of Conduct Principles:

1. We take care of the
global environment.

2.value
communications with
society.

3. We reward 4. We strive to
customers and maintain our
shareholders’ position as an
trust and provide honest company.
satisfaction.

5. We aspire to
become a safe,
accident-free
company.

6. We value people.

Conflicts of interest within ADOC are prevented through Grievance Procedure at ADOC
our Code of Conduct, which forbids any of our employees
or associated personnel from partaking in activities that Present the complaint or
could compromise the integrity of ADOC’s organization. grievance either verbally or in 1
Transactions with our competitors, insider trading, and writing to the immediate
supervisor.
other acts that conflict with the interests of ADOC
are strictly prohibited. Employees are required to avoid If unresolved, the complainant may 2
request an interview with the next
situations where personal interests could interfere with high-level supervisor, such as the
their duties and must disclose any potential conflicts. Department Manager or AD Manager.
If the complainant is not satisfied
A grievance procedure is in place, detailed in ADOC’s with the outcome at Step 2, they 3
Personnel Manual, which outlines how employees can can request that the case be
reviewed by the General Manager.
raise personnel complaints and grievances, and how these
satisfaction, they may escalate the case 4
should be managed. This process ensures concerns are If the General Manager does not
resolve the issue to the complainant’s
addressed confidentially, fairly, and efficiently. No issues
were raised through this system during 2024. to the Ministry of Labor.

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